Terms and Conditions

Prices

Sales to Sweden, Norway and Denmark are made in local currency (SEK, NOK, DKK). Sales to other countries are made in EUR. For sales to Sweden and Norway, VAT is added. All prices are exclusive of installation, shipping and packaging. For deliveries with a value below 100 EUR, a handling fee will be added.

Order confirmation

We will send an order confirmation after receiving orders. Check it carefully and notify us immediately of any errors. The order is delivered based on the specifications on order recognition.

Invoicing

Invoices and any payment reminders are sent by email.

Credit Checks

We check payment history and creditworthiness and reserve the right to grant or deny credit.

Payment

Customers with granted credit have payment terms as agreed with X days from invoice date. In case of payment after the due date, a cancellation fee and 18% interest will be charged. For larger orders, other payment terms may apply as 30% on orders, 30% on delivery and 40% X days after delivery. Prepayment applies to all customers with due and unpaid invoices.

Ownership

All delivered products remain our property until full payment has been received.

Collection

Unpaid invoices are handed over to collection and all collection costs are charged to the customer.

Assortment

The products may sometimes have minor changes in performance and dimensions.

Delivery Times

Stocked products usually ship the day after received orders or, if applicable, prepayment. Non-stocked products will be delivered as soon as possible after receiving the items to Runex.

Back Order

Orders are shipped with the quantities in stock.The remainder is re-registered and delivered as soon as possible. Shipping and packaging are charged for all parts.

Transport Damage

Transport damages should be reported directly to the carrier and your insurance company. It is important that you check every delivery and write a note on the shipping slip until the number of packages is counted and inspected for damage.

Complaints and Returns

Remarks should be made within 6 days of receipt of the goods. Returns are accepted only after contact with, and written approval from us. On approved returns that are not due to errors by us, the goods are credited with 85% of the invoiced amount. Returns must be in original and original packaging. For non- stocked products, no returns are accepted that are not due to errors by us.

Guarantee

We provide a one year warranty against fabrication errors where we replace the defective parts free of charge.

Misprints

We apologize for any printing errors.

Cookies

According to the Electronic Communications Act, which entered into force on July 25, 2003, anyone visiting a website should be notified of cookies.When you visit this site, cookies are stored on your computer.These cookies are so-called session cookies and used to keep track of your login information (if you are logged in) and your customer basket when shopping.Session cookies are not stored on your computer for a long time without your consent, most disappear when you close your browser. If you do not accept the use of cookies, you can set your browser to automatically deny cookies or inform you if a web page uses cookies. If you turn off cookies, you will not be able to shop because the shopping cart and login require cookies to work. On the other hand, you can look around the store without having cookies enabled.